App Support

The Git Integration for Jira app currently supports Jira 7.3 to 8.16!

We are committed to provide you with an efficient and reliable support.  Scroll down to see helpful tips to get started.

What’s on this page:


Quick Installation Video

No changes necessary to your Git server.  This Jira app acts as a regular Git client.

Using Atlassian's marketplace system, a Jira administrator can install the Git Integration for Jira app without ever leaving the web browser.

Right-click here and view this video in a new browser tab for more viewing options.

Watch the complete installation of the Git Integration Plugin for Jira app from scratch (2m 30s).


Viewing Reindex Logs

Go to the Manage Git Repositories page, click the Actions   icon then View Log to view the indexing logs.

 

If there is an error encountered when connecting to a repository, a similar indexing error log will be displayed:

 


Atlassian Support End of Life

Important changes to Atlassian server and Data Center products

Atlassian is making changes to the server and Data Center products, including the end of sale for new server licenses on February 2, 2021 and the end of support for server on February 2, 2024. Learn what this means for you

Starting v2.13.0 of the Git Integration for Jira app, we are dropping support for Java 7, Jira 6.3 and 6.4.

Starting v3.5.1+, support for Internet Explorer 11 browser is dropped.

The table below shows the Jira Version, when Atlassian will stop supporting that Jira version and the corresponding version of Internet Explorer.

Jira Version

Jira End of Life Date

Oldest IE Supported

Git Integration for Jira supported?

Jira Version

Jira End of Life Date

Oldest IE Supported

Git Integration for Jira supported?

6.1

May 22, 2016

Version 8

No

6.2

June 11, 2016

Version 8

No

6.3

July 8, 2016

Version 9

No

6.4

March 17, 2017

Version 9

No

7.0

October 6, 2017

Version 9

No

7.1

February 10, 2018

Version 10

Yes

7.2

August 23, 2018

Version 10

Yes

7.3

January 3, 2019

Version 11

Yes

7.4

June 29, 2019

Version 11

Yes

7.5

September 6, 2019

Version 11

Yes

7.6

November 14, 2019

Version 11

Yes

7.7

January 11, 2020

Version 11

Yes

7.8

February 20, 2020

Version 11

Yes

7.9

April 9, 2020

Edge

Yes*

7.10

May 29, 2020

Edge

Yes*

7.11

July 11, 2020

Edge

Yes*

7.12

August 27, 2020

Edge

Yes*

7.13

November 28, 2020

Edge

Yes*

8.0

February 11, 2021

Edge

Yes*

8.1

April 4, 2021

Edge

Yes*

8.2

May 21, 2021

Edge

Yes*

8.3

July 22, 2021

Edge

Yes*

8.4

Sep 09, 2021

Edge

Yes*

8.5

October 21, 2021

Edge

Yes*

8.6

December 17, 2021

Edge

Yes*

8.7

February 3, 2022

Edge

Yes*

8.8

March 19, 2022

Edge

Yes*

8.9

May 20, 2022

Edge

Yes*

8.10

June 23, 2022

Edge

Yes*

8.11

July 15, 2022

Edge

Yes*

8.12

August 26, 2022

Edge

Yes*

8.13

October 8, 2022

Edge

Yes*

8.14

November 23, 2022

Edge

Yes*

8.15

February 2, 2023

Edge

Yes*

8.16

March 23, 2023

Edge

Yes*

* See information below about retiring IE11 support.

 


Retiring IE11 Support

With the release of the Edge browser since 2015, IE has not been receiving major updates. Atlassian has stated in their blog that they will withdraw support for IE11 on all Jira products.

In view of this, BigBrassBand LLC will also follow this decision effectively:

  • For all Atlassian Cloud products, support will end on 31 March 2020.

  • For Atlassian server and data center products, the last version to support IE11 will be released between September 2019 and March 2020.