Read through our collection of troubleshooting guides which will show you the recommended workarounds, solutions and other helpful options to get you up and running with the Git Integration for Jira app.
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Title Creator Modified Avoid OutOfMemory exceptions by configuring or memory allocation with Jira to accommodate large repositories Shanmarc Florete Nov 09, 2020 SQLException 'Incorrect string value' in merge requests Shanmarc Florete Oct 22, 2020 "Dangerous use of multiple connections" error on local database Shanmarc Florete Oct 14, 2020 Unexpected exception parsing XML document from URL error in log Adam Wride Sep 05, 2020 "Service proxy has been destroyed" exceptions in log Shanmarc Florete Apr 25, 2020 Jira index error: IndexNotFoundException: no segments* file found Adam Wride Apr 10, 2020 Pull request index error: org.json.JSONException Shanmarc Florete Mar 15, 2020 SSH key file format is invalid Adam Wride Nov 06, 2019 Malformed input or input contains unmappable characters Adam Wride Oct 29, 2019 Cannot auto-deploy some tracked repositories: Specified origin is incorrect or not supported Adam Wride Sep 04, 2019 Installation fails when installing manually Adam Wride Sep 03, 2019 Connection Reset when Accessing the Database Adam Wride Aug 08, 2019 Health Check: Database Collation Adam Wride Jul 29, 2019 Duplicate entry 0 for key PRIMARY exceptions in log Adam Wride Jul 29, 2019 Gitolite integration: Why the Git integration app not see the master branch? Shanmarc Florete Jul 17, 2019 Personal access token failing Azure DevOps integration with Not Authorized error Adam Wride Jul 08, 2019 Repositories missing from Azure DevOps integration Adam Wride Jul 08, 2019 Error while reindexing - Java heap space / Object too large, rejecting the pack Adam Wride May 31, 2019 Problems with shared home on Azure Storage Shanmarc Florete May 08, 2019 Indexing error - Too many open files Adam Wride May 07, 2019