Migrating from Jira Server + Data Center to Jira Cloud

What’s on this page:

Important Notes

Evaluating a move to Jira Cloud? Learn more about the similarities and differences: Feature comparison: Git Integration Server/Data Center vs Jira Cloud.

Currently, there are no automatic steps to migrate from Jira Server + Data Center to Jira Cloud. We will evaluate Atlassian’s self-managed Jira to Jira Cloud migration tool when it is released later in 2020.

Indexing Jira issues via commit messages is the same in Jira Server + Data Center as Jira Cloud. All the associations will be preserved.

At this time, manual commit <--> Jira issue associations cannot be migrated automatically but request BigBrassBand Support for instructions on how to check.

When connecting a self-hosted git server to Git Integration for Jira Cloud the git server must have a publicly addressable + route-able address. GitHub.com, Azure DevOps, GitLab.com and other services hosted on the “public cloud” work without any administrator interventions.

For more information, see: Whitelist BigBrassBand Cloud

We highly recommend testing your Jira migration to the Cloud on a test Jira Cloud site. AC-1528 is a bug in Atlassian Jira Cloud that breaks all Jira Cloud Atlassian Marketplace apps when a new project import is made. When migrating your users to Jira Cloud – we recommend installing and configuring the Git Integration for Jira Cloud app after all of your Jira users/projects/issues data is imported and verified.

Steps to migrate

Currently there are not automatic steps to migrate from Jira Server + Data Center to Jira Cloud.

Create a test Jira Cloud instance. See below note.
Install Git Integration for Jira Cloud on a test Jira Cloud instance
Verify self-hosted git servers have a a publicly addressable + routable address. For more information, see Whitelist BigBrassBand Cloud.
Configure your git repositories via auto-connect integrations or single, plain git repositories. For guides on connecting git servers + repositories to Jira Cloud, see Integration Guide
Connect GitHub.com to Jira Cloud - see guide: GitHub.com
Connect GitHub Enterprise to Jira Cloud - see guide: GitHub Enterprise
Connect GitLab.com to Jira Cloud - see guide: GitLab.com
Connect GitLab CE/EE to Jira Cloud - see guide: GitLab CE/EE
Connect AWS CodeCommit to Jira Cloud - see guide: AWS CodeCommit
Connect Bitbucket Cloud to Jira Cloud - see guide: Bitbucket Cloud
Connect Microsoft Azure DevOps (Cloud) to Jira Cloud - see guide: Azure DevOps | Visual Studio Team Services (VSTS)
Connect Microsoft Visual Studio Team Services (VSTS) to Jira Cloud - see guide: Azure DevOps | Visual Studio Team Services (VSTS)
Connect Microsoft Azure DevOps Server to Jira Cloud - see guide: Azure DevOps Server | Team Foundation Services (TFS)
Connect Microsoft Azure Team Foundation Server (TFS) to Jira Cloud - see guide: Azure DevOps Server | Team Foundation Services (TFS)
Connect Gerrit to Jira Cloud - see guide: Gerrit
Once indexing is completed, verify Jira issues are showing commits, branches, and pull requests as expected.

 

If you need additional support - contact BigBrassBand Support.