App Support
The Git Integration for Jira app currently supports Jira 7.3 to 8.18!
We are committed to provide you with an efficient and reliable support. Scroll down to see helpful tips to get started.
What’s on this page:
Browser Compatibility
Atlassian has released mobile app versions of their Jira software.
The Git Integration for Jira Cloud app supports the desktop browsers that Atlassian supports for Jira Cloud. However, mobile browsers are not officially supported. This means that the desktop version of Git Integration for Jira Cloud app will not work using Android or iOS web browsers.
For more information, see Atlassian Jira Cloud Supported Browsers.
Quick Installation Video
No changes necessary to your Git server. This Jira app acts as a regular Git client.
Using Atlassian's marketplace system, a Jira administrator can install the Git Integration for Jira app without ever leaving the web browser.
Right-click here and view this video in a new browser tab for more viewing options.
Watch the complete installation of the Git Integration Plugin for Jira app from scratch (2m 30s).
Viewing Reindex Logs
Go to the Manage Git Repositories page, click the Actions icon then View Log to view the indexing logs.
If there is an error encountered when connecting to a repository, a similar indexing error log will be displayed:
Atlassian Support End of Life
Important changes to Atlassian server and Data Center products
Atlassian is making changes to the server and Data Center products, including the end of sale for new server licenses on February 2, 2021 and the end of support for server on February 2, 2024. Learn what this means for you
We are dropping support for Java 7, Jira 7.0 and older and Internet Explorer 11.
The table below shows the Jira Version, when Atlassian will stop supporting that Jira version and the corresponding version of Internet Explorer.
6.1 | May 22, 2016 | Version 8 | No |
6.2 | June 11, 2016 | Version 8 | No |
6.3 | July 8, 2016 | Version 9 | No |
6.4 | March 17, 2017 | Version 9 | No |
7.0 | October 6, 2017 | Version 9 | No |
7.1 | February 10, 2018 | Version 10 | Yes |
7.2 | August 23, 2018 | Version 10 | Yes |
7.3 | January 3, 2019 | Version 11 | Yes |
7.4 | June 29, 2019 | Version 11 | Yes |
7.5 | September 6, 2019 | Version 11 | Yes |
7.6 | November 14, 2019 | Version 11 | Yes |
7.7 | January 11, 2020 | Version 11 | Yes |
7.8 | February 20, 2020 | Version 11 | Yes |
7.9 | April 9, 2020 | Edge | Yes* |
7.10 | May 29, 2020 | Edge | Yes* |
7.11 | July 11, 2020 | Edge | Yes* |
7.12 | August 27, 2020 | Edge | Yes* |
7.13 | November 28, 2020 | Edge | Yes* |
8.0 | February 11, 2021 | Edge | Yes* |
8.1 | April 4, 2021 | Edge | Yes* |
8.2 | May 21, 2021 | Edge | Yes* |
8.3 | July 22, 2021 | Edge | Yes* |
8.4 | Sep 09, 2021 | Edge | Yes* |
8.5 | October 21, 2021 | Edge | Yes* |
8.6 | December 17, 2021 | Edge | Yes* |
8.7 | February 3, 2022 | Edge | Yes* |
8.8 | March 19, 2022 | Edge | Yes* |
8.9 | May 20, 2022 | Edge | Yes* |
8.10 | June 23, 2022 | Edge | Yes* |
8.11 | July 15, 2022 | Edge | Yes* |
8.12 | August 26, 2022 | Edge | Yes* |
8.13 | October 8, 2022 | Edge | Yes* |
8.14 | November 23, 2022 | Edge | Yes* |
8.15 | February 2, 2023 | Edge | Yes* |
8.16 | March 23, 2023 | Edge | Yes* |
8.17 | May 18, 2023 | Edge | Yes* |
8.18 | July 1, 2023 | Edge | Yes* |
* See information below about retiring IE11 support.
Retiring IE11 Support
With the release of the Edge browser since 2015, IE has not been receiving major updates. Atlassian has stated in their blog that they will withdraw support for IE11 on all Jira products.
In view of this, BigBrassBand LLC will also follow this decision effectively:
For all Atlassian Cloud products, support will end on 31 March 2020.
For Atlassian server and data center products, the last version to support IE11 will be released between September 2019 and March 2020.