{"xsrfToken":"a226b38230efe5d560bff75c5ce85ce97d9dc29f_lout","branding":{"id":"12","key":"gitserver","name":"Git Integration for Jira Server","portalBaseUrl":"/servicedesk/customer/portal/12","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/12/13","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0f5a96","headerLinkHoverBGColor":"#0f5a96","headerBadgeColor":"#0f5a96"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bf2c16bf-e67c-4435-a589-b6ecf6ca7350/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NjYyYjgzYi1lMmEyLTQwNmQtYjhjYi01NWI2MDkyODM3ZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJmMmMxNmJmLWU2N2MtNDQzNS1hNTg5LWI2ZWNmNmNhNzM1MCI6WyJyZWFkIl19LCJleHAiOjE3MzQyOTM2MjEsIm5iZiI6MTczNDI5MzAyMX0.4wHPOes77vmkE2Y3jE15nmPCm5qETA-xQS9mKxCAy3o&client=7662b83b-e2a2-406d-b8cb-55b6092837e7&mode=fit","logoId":"bf2c16bf-e67c-4435-a589-b6ecf6ca7350","isLogoAvailable":true,"helpCenterTitle":"BigBrassBand Help Center","sharedPortalName":"BigBrassBand Support Center","userInitialAnnouncementMessageWiki":"<p><b>Support hours</b><br> Support hours Monday - Friday from 9AM-5PM US Eastern time. We observe US national holidays.</p>\n<p><b>System Status</b> <br> See: <a href=\"https://status.bigbrassband.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">BigBrassBand Cloud Apps Status Page</a>. Subscribe to receive notifications of maintenance, incidents and other events.</p>","translations":{"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"en-US":{"helpCenterTitle":"BigBrassBand Help Center","sharedPortalName":"BigBrassBand Support Center","announcementMessage":"*Support hours*\nSupport hours Monday - Friday from 9AM-5PM US Eastern time. We observe US national holidays.\n\n*System Status* \nSee: [BigBrassBand Cloud Apps Status Page|https://status.bigbrassband.com]. Subscribe to receive notifications of maintenance, incidents and other events.","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#233741","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"12","key":"gitserver","projectId":10016,"serviceDeskId":12,"name":"Git Integration for Jira Server","description":"<p>Support (administration, technical, user), licensing, and more.</p>","portalBaseUrl":"/servicedesk/customer/portal/12","onlyPortal":false,"reqTypes":[{"id":"77","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10457,"iconUrl":"https://bigbrassband.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10457","groups":[13],"key":""},{"id":"79","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10440,"iconUrl":"https://bigbrassband.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10440","groups":[13],"key":""},{"id":"78","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10465,"iconUrl":"https://bigbrassband.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10465","groups":[13],"key":""},{"id":"81","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10450,"iconUrl":"https://bigbrassband.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10450","groups":[13],"key":""},{"id":"82","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10485,"iconUrl":"https://bigbrassband.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[13],"key":""},{"id":"83","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10472,"iconUrl":"https://bigbrassband.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[13],"key":""},{"id":"76","name":"Technical support","descriptionHtml":"<p>Jira support zips are helpful when diagnosing technical issues. <a href=\"https://confluence.atlassian.com/support/create-a-support-zip-790796819.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Instructions here (link)</a>. Please attach below.</p>","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10446,"iconUrl":"https://bigbrassband.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10446","groups":[13],"key":""},{"id":"80","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10466,"iconUrl":"https://bigbrassband.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"General"}],"orderMapping":{"13":[76,77,78,79,81,82,83]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GITSERVER","userLanguageHeader":"","userLanguageMessageWiki":"<p><a href=\"https://marketplace.atlassian.com/apps/4984/git-integration-for-jira?hosting=server&tab=overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Atlassian Marketplace listing: Git Integration for Jira Server</a></p>","defaultLanguageHeader":"","defaultLanguageMessage":"[Atlassian Marketplace listing: Git Integration for Jira Server|https://marketplace.atlassian.com/apps/4984/git-integration-for-jira?hosting=server&tab=overview]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NjYyYjgzYi1lMmEyLTQwNmQtYjhjYi01NWI2MDkyODM3ZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQyOTQyMjEsIm5iZiI6MTczNDI5MzAyMX0.jynw9BkT17T-itun2M6x_j6a59DlqNoQNjeDELmx5XU","targetCollection":"upload-project-10016","endpointUrl":"https://api.media.atlassian.com","clientId":"7662b83b-e2a2-406d-b8cb-55b6092837e7","tokenDurationInMins":20}},"reqCreate":{"id":76,"projectId":10016,"form":{"name":"Technical support","descriptionHtml":"<p>Jira support zips are helpful when diagnosing technical issues. <a href=\"https://confluence.atlassian.com/support/create-a-support-zip-790796819.html\" class=\"external-link\" rel=\"nofollow noreferrer\">Instructions here (link)</a>. Please attach below.</p>","callToAction":"Technical support","intro":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","instructions":"<p>Jira support zips are helpful when diagnosing technical issues. <a href=\"https://confluence.atlassian.com/support/create-a-support-zip-790796819.html\" class=\"external-link\" rel=\"nofollow noreferrer\">Instructions here (link)</a>. Please attach below.</p>","icon":10446,"iconUrl":"https://bigbrassband.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10446","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Atlassian Support Entitlement Number (SEN). How to find your SEN: [link|https://confluence.atlassian.com/support/how-to-find-your-support-entitlement-number-sen-229840018.html]","descriptionHtml":"<p>Atlassian Support Entitlement Number (SEN). How to find your SEN: <a href=\"https://confluence.atlassian.com/support/how-to-find-your-support-entitlement-number-sen-229840018.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">link</a></p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10054","fieldConfigId":"10170","label":"SEN","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/12/create/76","requestValidateBaseUrl":"/servicedesk/customer/portal/12/validate/76","calendarParams":{"firstDay":0,"date":"2024-12-15T15:03:41-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NjYyYjgzYi1lMmEyLTQwNmQtYjhjYi01NWI2MDkyODM3ZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQyOTQyMjEsIm5iZiI6MTczNDI5MzAyMX0.jynw9BkT17T-itun2M6x_j6a59DlqNoQNjeDELmx5XU","targetCollection":"upload-project-10016","endpointUrl":"https://api.media.atlassian.com","clientId":"7662b83b-e2a2-406d-b8cb-55b6092837e7","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/12?xdm_e=https%3A%2F%2Fbigbrassband.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJlZWI3NmFjOWNhYWZmOTNmNzc2M2U0N2FlNTIxZDkxNGJkYmJlNDc2YzkxY2ExYmE2ODNiYWJlODkxOTQzYjA0IiwiaXNzIjoiMGU2ZDQzMzItNmM5Yi0zOTg0LWFlNGUtMDRiMjA1ZDFjNWQ4IiwiY29udGV4dCI6e30sImV4cCI6MTczNDI5MzkyMSwiaWF0IjoxNzM0MjkzMDIxfQ.HXR15mUpiZAX0IBSSoo3klzY8f7LVlYEQft5sOj1rRs\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjBlNmQ0MzMyLTZjOWItMzk4NC1hZTRlLTA0YjIwNWQxYzVkOCIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvYmlnYnJhc3NiYW5kLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL2JpZ2JyYXNzYmFuZC5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJHSVRTRVJWRVIiLCJpZCI6IjEwMDE2In19fSwiZXhwIjoxNzM0MjkzOTIxLCJpYXQiOjE3MzQyOTMwMjF9.uGznQ3LTX87vXzvzvbDGnvbeGCRk2jNbId-gOzgoNgU\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://bigbrassband.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://bigbrassband.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"GITSERVER\\\",\\\"id\\\":\\\"10016\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"GITSERVER\\\",\\\"project.id\\\":\\\"10016\\\",\\\"servicedesk.serviceDeskId\\\":\\\"12\\\",\\\"servicedesk.requestTypeId\\\":\\\"76\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://bigbrassband.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}